guru 303 Platform Privacy Notice

This page describes what we collect when you use guru 303 and how we keep that data protected. We operate an online entertainment service available where local law permits. Our commitment is to handle your information transparently and securely.

We collect personal data only to deliver our service — account creation, payment processing, identity verification, and customer support. We do not sell your data to third parties. This notice explains your rights and our obligations under applicable privacy law.

What We Collect on guru 303

We collect your email address, phone number, full name, date of birth, and residential address when you open an account. We also collect payment details — bank account or mobile wallet information — when you deposit or withdraw funds. During identity verification, we request a government-issued ID and may ask for a utility bill or bank statement to confirm your address.

We record your activity on guru 303 — login times, games played, bets placed, and withdrawals requested. We collect your IP address and device information (browser type, operating system) to detect fraud and prevent unauthorized access. We also store cookies and similar tracking technologies to remember your preferences and session state.

How We Use Your Data on guru 303

We use your email and phone to send account notifications, payment confirmations, and support responses. We verify your identity to comply with anti-money-laundering regulations and to prevent fraud. We analyze your activity to detect suspicious patterns — for example, rapid withdrawals or logins from unusual locations — and to block accounts that breach our terms.

We use payment information solely to process deposits and withdrawals through our partners — DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and major Indonesian banks (mobile banking, local payment, online payment, e-wallet). We do not store your full card or bank details; our payment processors handle that encryption. We may contact you during high-volume periods like Idul Fitri or Idul Adha to confirm large transactions.

Third-Party Processors and Data Sharing

We share your data with payment processors, identity-verification vendors, and fraud-detection services. These partners are bound by confidentiality agreements and may only use your data to fulfill their specific function. We do not share your data with marketing firms, data brokers, or advertisers.

We may disclose your information if required by law — for example, if a court orders us to provide account records or if we detect activity that violates local gambling regulations. We will notify you of such disclosure unless legally prohibited from doing so.

KYC verification

Know-Your-Customer checks required by law to confirm your identity and prevent money laundering.

Data retention

We keep your account data for as long as your account is active, plus 5 years after closure for regulatory compliance.

Encryption

All data in transit uses SSL/TLS encryption. Passwords are hashed and never stored in plain text.

Your Rights on guru 303

You have the right to access, correct, or delete your personal data. You can request a copy of all information we hold about you by contacting our support team. You may ask us to update incorrect details or to remove your account and associated data, subject to legal retention requirements.

You can opt out of non-essential communications — such as promotional emails about new tournaments or payment methods — by adjusting your account settings. You cannot opt out of transactional emails (payment confirmations, security alerts) as these are necessary to operate your account.

Cookies and Tracking

We use cookies to store your session token, language preference, and login state. These are essential for guru 303 to function. We also use analytics cookies to understand how users navigate our platform — for example, which sports markets (Liga 1, Piala AFF, Champions League) are most popular or which payment methods (DANA, e-wallet, mobile banking) users prefer. You can disable non-essential cookies in your browser settings, but this may limit your experience.

Contact guru 303

If you have questions about this privacy notice or wish to exercise your rights, contact our support team. We respond to data-access requests within 14 days. Our support is available in English and can assist with account recovery, KYC document resubmission, or clarification of our data practices.

We update this notice periodically to reflect changes in our service or applicable law. We will notify you of material changes by email or by posting a notice on guru 303.